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How to access network websites and apps

As an Xfinity TV customer, you can access and view shows, movies, news, sports, and more on network websites and apps.

FAQs

Availability and access

What network websites and apps are available with my Xfinity TV service?
We currently provide access to more than 80 network websites and apps across 21 devices, in addition to the thousands of things to watch on the Xfinity Stream app and online through the Xfinity Stream portal. We're working to expand access and content choices for even more options in the future.

Some content providers offer content through both their network websites and apps, while others may offer access through only one or the other. Right now, the following networks are available:

*Content from these networks is available only through the content providers’ websites.

Why can’t I access programming included in my TV package on all network websites and apps?
While we’d like to make all content available to you through network streaming apps and websites, we may only do so when we have an agreement with the networks. Whenever we renew our programming agreements with TV networks, we explore the possibility of increasing accessibility through network streaming apps and websites, as well as through On Demand.

Do I need to pay extra to access network websites and apps?
No. Access to network websites and apps is free with your Xfinity TV service.

If your service doesn't include the network you're trying to watch, you'll be notified after signing in. You will not be charged unless you decide to upgrade your service to include that network.

Why isn’t Xfinity listed as a service provider on certain apps that I’m trying to access?
While we’d like to make all content available to you through network streaming apps and websites, we may only do so when we have an agreement with the networks. If we don’t have an agreement with the network, we’re unable to provide you access to their app or website, and, therefore, Xfinity will not appear as a service provider.

Is the online coverage available in HD?
Each network makes the decision whether to provide programs in HD or not. You can check with them individually for more details.

System, operating, and device requirements

What are the system, operating and device requirements?
These are network-specific and we recommend checking each network's requirements for the best online viewing experience. Each network lists this information on its Help or FAQs page.

Auto-authentication

How does auto-authentication work?
This service allows you to bypass sign-in whenever you're watching TV on certain network websites and apps from home. If you have both Xfinity Internet and Xfinity TV, we'll match the IP address from your modem with the IP address from which you're accessing content to verify your account automatically. You can just sit back and enjoy the show.

Will auto-authentication work automatically on all network websites and apps?
At this time, only some network websites and apps support auto-authentication. We're always working to enhance your experience and plan to roll this out on more websites and apps soon!

How can I opt out of using auto-authentication?
If you'd like to opt out of using auto-authentication, sign in to your account and select Turn Off under Auto-Authentication. You must be the primary account holder to use this feature. When auto-authentication is off and you are logged out of network websites and apps that support auto authentication, you’ll need to sign in with your email and password when you want to watch.

How is my sign-in and account information protected?
We don't share your Xfinity account or billing information during the sign-in process. For details on how we collect and use information, view our privacy policy.

I don’t want to use this email for my peacock account?
If you’d like to change your email address associated with your Peacock subscription or forgot your email address, you can:

  1. Go to the Subscription Hub at xfinity.com/yoursubscriptions.
  2. Click Help & more info and click Unlink Peacock account.
  3. After clicking Unlink Peacock: You’ll have to confirm the Peacock account you want to use.
  4. Select No, please use another account to use a different email.
  5. Enter the email you’d like to use.
  6. Select Continue then sign in and activate your subscription.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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