Loading...

Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app

The Admin Tool provides direct access to your Xfinity WiFi Gateway and settings, including WiFi names and passwords, and other advanced features. For most users, it's recommended to use the Xfinity app to access settings and controls for their home network. The Xfinity app offers a more modern, secure, and user-friendly experience. 

Keeping the Admin Tool deactivated can help protect against online security threats. If an Xfinity technician requires access, turn it on during your service appointment, then turn it off after the appointment for peace of mind.

When Admin Tool access is toggled on, you can access it by going to http://10.0.0.1 in a web browser. You must be on your home network.

Allow Admin Tool access (toggle ON)

If you need to access the Admin Tool, use the following instructions to enable access.

  1. Visit the WiFi tab in the Xfinity app.
  2. Select View WiFi equipment and open Advanced settings.
  3. Select Admin Tool online access.
  4. Slide the toggle button to Allow Admin Tool access.
  5. Select Save.
  6. If you are enabling access for the first time, you will be taken to a screen to setup a new password to access the admin tool. Enter your new password and select Save.
  7. Visit http://10.0.0.1 while connected to your WiFi at home. 
    • Username: admin
    • Password: Use the new password created when you enabled access. Users who enabled access prior to February 2026 may still use the default password found on the sticker on the bottom of your Xfinity WiFi Gateway.
      Gateway admin tool setting in the Xfinity app, with the Access to admin tool toggle toggled off. Screenshot
      Gateway admin tool setting in the Xfinity app, with the Access to admin tool toggle toggled on and displaying Admin tool password and Confirm password fields. Screenshot

Disable Admin Tool access (toggle OFF)

When you’re done accessing the Admin Tool, follow these instructions to disable access to help keep your WiFi secure.

  1. Visit the WiFi tab in the Xfinity app.
  2. Select View WiFi equipment and open Advanced settings.
  3. Select Admin Tool online access.
  4. Slide the toggle button to turn off Admin Tool access.
  5. Select Save.

Note: This new toggle is available for newer Xfinity WiFi Gateways such as the XB6, XB7, XB8, and XB10. Some older gateway models such as the Wireless Gateway 1 and Wireless Gateway 2 and XB3 do not support this toggle functionality. To update your older gateway, please contact Xfinity.

Additional information

Visit our Online Support Center to find common solutions.

QR code

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

Was this page helpful?
Related Articles
Glossary: PINs, Passwords, Account NumbersAccess to your comcast Email or Voicemail from Xfinity.com

Didn’t find what you’re looking for?

Ask Xfinity Assistant
Visit Our Help Communities
Messenger

Messenger

Connect with us
Xfinity Support Forums

Xfinity Support Forums

Visit Forums
X

X

Send a message
Reddit

Reddit

Browse Reddit